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Virgin media on demand problems
- Thread starter pwlr1966
- Start date
Freddie Goodwin.
Well-known member
I recently needed an extra box and was told there was no more V HD boxes, i'd have to have a TIVO, yet they now advertise these as an aditional box with a TIVO.
i phoned them up today, as i saw the Tivo ad, and thought i would enquire about it. it says on the advert £90 per month, i currently have the V+ XL service, and pay £94 for TV, Phone and 50MB BB + another V+ HD Box upstairsso thought this would be a good opportunity to upgrade and get the TIVO.
i have been with them for 15 years and never really had an issue, but upon calling them, i was told it would cost me £104 per month, and i would have to pay £49 installation fee. I asked why it says £90 on the advert, and was told this is for new customers only. I said this doesn't state this, and it also mentions for existing customers also.
She came back to me with it is £104 + £49 take it or leave it. i said i am not really happy about this, and she said go to Sky then.
The line went dead.
I am contacting Sky first thing tomorrow morning!!!
i have been with them for 15 years and never really had an issue, but upon calling them, i was told it would cost me £104 per month, and i would have to pay £49 installation fee. I asked why it says £90 on the advert, and was told this is for new customers only. I said this doesn't state this, and it also mentions for existing customers also.
She came back to me with it is £104 + £49 take it or leave it. i said i am not really happy about this, and she said go to Sky then.
The line went dead.
I am contacting Sky first thing tomorrow morning!!!